Here at the Rotorua SPCA we offer many services to animals and the community but our remit is TO PREVENT CRUELTY TO ANIMALS.  Below is a list of some of our services and if you have any questions or would like to find out more, please get in touch.

Animal welfare 

We have 1 inspector and 1 rescue vehicle containing the necessary equipment to assist in animal emergencies. Inspectors can remove and maintain possession of any animal where they reasonably believe that an offence is being, or has been, committed.  Our first and preferred method of dealing with animal cruelty is to work with the owners to ensure that they can look after their animals correctly and offer the 5 freedoms.  To educate, handhold and advise of courses of action to turn around a welfare case.

Other duties an inspector may carry out are:

  • checking the properties of people who want to adopt a dog from the SPCA to ensure their section is fully fenced
  • attending rodeos and other animal events to check they are operating legally

Our Centre

Our centre accommodates animals that have been bought in due to animal welfare cases, or rescued through our inspectorate.  Abandoned kittens and puppies suffering from malnutrition, worms, fleas, and infectious diseases; neglected dogs with mange;  farm animals with overgrown hooves and diseases.

While our staff and fosterers provide these animals with much needed tender loving care, they also require pain medication, x-rays and tests, anesthetic and surgery, medicine and dressings, and vaccinations, which we provide as part of our care.

Located at 24 Old Taupo Road, Rotorua


If you know of an emergency involving animal injury, cruelty or neglect, you should immediately contact Rotorua SPCA to make a complaint on 07 349 2955.  The Rotorua SPCA’s emergency service is available from 7am to 11pm, 7 days a week.

You will be asked to supply the following details and we ask that you give as much information as possible (your details are strictly confidential):

  • your name, address and phone number, which allows us to contact you to advise outcomes
  • the exact location of the animal and a clear description of the animal; i.e. species, breed, colour and condition
  • the registration number and description of any vehicles involved
  • the name and address of the person/s you think may have committed an offence, if known to you
  • the date, time and place of the accident or offence
  • advise if you are prepared to testify in court


To help raise awareness of the plight of many animals in the Rotorua district, and to foster enduring positive and responsible animal care and ownership,  Rotorua SPCA is currently developing a “Humane Education” programme which aims to teach compassion, responsible behaviour and empathy for all creatures including humans.

The programme is designed for learners of all ages and backgrounds and supports teaching and learning in the New Zealand Curriculum. We aim to support students’ social and emotional development by exploring the shared needs of both animals and humans and by identifying the shared emotions and feelings of both.

In addition, we teach children skills in interacting safely and happily with animals, particularly dogs.

Our shelter has a newly established learning centre enabling us to host group visits.  Alternatively, we are able to visit schools, adult and community groups or other learning centres to make presentations on the role of the SPCA in our community.

To make a booking or to ask for more information, please contact Rotorua SPCA 07 349 2955 or email: